Tools for Schools: training on children in care for school staffRead the behaviour, then reach for the right tool.

Training that helps school staff read what sits behind a behaviour and respond without escalating it. You leave with three tools to try the next day.

Length
6 hours face to face, or 2 hours online
Group
Up to 60 face to face, 200 online
For
Primary and secondary school staff
Included
Workbook, 12 months online, certificate
Ask about this course
The problem it solves

A child in care walks out of a lesson, refuses to start work or swears at a teacher. Often they get the same sanctions as everyone else, and the behaviour escalates. Staff can see that something else is going on. But they have nothing practical to do differently on Monday morning. Many are also unsure how social care works, what the designated teacher and the virtual school do, or who to call. This course gives them that.

Who it’s for

Teachers and teaching assistants

In primary and secondary schools

Pastoral and safeguarding staff

Pastoral, inclusion and safeguarding staff

Designated teachers

For children in care and previously in care

Senior leaders

The people who set and review the behaviour policy

  • Up to 60 face to face, 200 online
  • Ideally the whole staff team together
  • No prior knowledge of social care needed

Learning outcomes

By the end of the course, people will be able to:

  1. 1

    Describe a school day from the side of a child in care, including what adults in school often miss.

  2. 2

    Recognise how attachment difficulties and trauma can show up in a classroom, a corridor and a detention.

  3. 3

    Explain behaviour as communication, using Dan Siegel’s window of tolerance (1999) to tell when a child can think and when they can’t.

  4. 4

    Explain how labels and low expectations shape how a child is treated, drawing on Erving Goffman’s work on stigma (1963) and Rosenthal and Jacobson’s research on teacher expectations (1968).

  5. 5

    Use de-escalation phrases and Separating Reason from Behaviour to calm a tense moment and hold the boundary while showing the child you understand why it happened.

  6. 6

    Rewrite a pupil profile in language that is accurate and doesn’t label, and name when to contact the designated teacher, designated safeguarding lead, social worker and virtual school head.

Our learning framework in this course

Every Care Leaders Learning course follows Story, Theory, Action. Here is how it runs through Tools for Schools.

Story

Every part opens with a moment from one pupil’s school week.

Two composite stories: Tyler, 12, in his second secondary school this year, from period 1 to a move and an exclusion, and Amira, 8, hiding in the toilets after half term.

Theory

Then the research that explains what is going on.

Dan Siegel’s window of tolerance, Bowlby’s attachment theory, Louise Bombèr’s Inside I’m Hurting, the DfE’s Behaviour in Schools guidance, Goffman on stigma, and Rosenthal and Jacobson’s Pygmalion in the Classroom.

Action

Then a tool staff practise before they go home.

The Window of Tolerance, de-escalation phrases, a reframed pupil profile, a line to change a staffroom conversation, and Separating Reason from Behaviour, with handouts to keep.

The course in four parts

Every part opens with a moment from one pupil’s school week and ends with a tool staff practise in the room. The stories are composites. They draw on real experiences of care but are not one person. Open a part to see what happens.

1The messages in behaviour

Story. Tyler, 12, is in his second secondary school this year. In period 1 he is asked to read aloud, laughs, throws his book and walks out. By break he has a detention and nobody has asked him why.

Theory. Behaviour is communication. Dan Siegel’s window of tolerance (1999) gives staff a quick way to tell when a child is calm enough to think, and when they are too stressed to hear a reasonable instruction, however calmly it is given.

Action. Window of Tolerance. Staff place three moments from Tyler’s morning on the window, then do the same for a pupil they teach, anonymised, and agree what an adult could do differently at each point.

By the end of this part people can explain the window of tolerance to a colleague, and tell from a child’s behaviour whether they are in a state to think or not.

You leave with The Window of Tolerance, as a way to read what sits behind a behaviour.

2Attachment and trauma

Story. Amira, 8, comes back after half term and won’t go into class. She hides in the toilets and, when found, says she hates her teacher. Her teacher was off sick the last week before the holiday.

Theory. Bowlby’s attachment theory (1969) explains why a child who has lost adults before reacts so strongly to separations that look small. Louise Bombèr’s work on attachment in schools (Inside I’m Hurting, 2007) shows why a consistent key adult matters. The DfE’s Behaviour in Schools guidance (2024) expects staff to look at underlying factors and put support in place alongside sanctions.

Action. De-escalation phrases. In threes, staff rehearse what to say to Amira at the toilet door, and to a pupil of their own in a tense moment: fewer words, a calm voice, the boundary held. They swap roles so everyone practises as the adult.

By the end of this part people can use three or four de-escalation phrases in a tense moment, and describe what a key adult does for a child like Amira.

You leave with De-escalation phrases for a tense moment, and a clearer picture of the key adult’s role.

3Language and stigma

Story. Before Tyler arrives, his pupil profile says “volatile, poor attendance, known to police”. By the end of his first week, three teachers have moved him to the back of the room.

Theory. Erving Goffman’s work on stigma (1963) explains how a label becomes the first thing people see. Rosenthal and Jacobson’s Pygmalion in the Classroom (1968) showed that teachers’ expectations can shape how pupils are taught and how they do. Words in staffrooms, meetings and profiles carry those expectations.

Action. Profile reframing. Staff rewrite Tyler’s profile, then a real anonymised pupil profile from their school, so it is accurate, includes what helps and what the child is good at, and doesn’t label. They also practise one line to change the conversation when a colleague labels a child in the staffroom.

By the end of this part people can rewrite a pupil profile without labels, and redirect a labelling conversation with a colleague.

You leave with A reframed profile, and a line to change the conversation about a child in the staffroom.

4Where school and social care clash

Story. Tyler’s social worker rings on a Thursday afternoon to say he is moving homes on Monday. School learns the rest from Tyler, who is excluded the following week.

Theory. School and social care work to different rules and timescales, and each often doesn’t know what the other is for. We set out the roles of the designated teacher, the designated safeguarding lead, the social worker and the virtual school head, and who should be told what and when.

Action. Separating Reason from Behaviour. Staff work through Tyler’s exclusion scenario, separating what he did from why, deciding which boundary holds and what support goes alongside it, and who in school and social care needs to know.

By the end of this part people can name who to contact for a child in care and when, and use Separating Reason from Behaviour to hold a boundary while responding to the reason.

You leave with Three tools to take into school, with the handouts to keep.

What you get with each course

Included for every delegate, however you run it.

A workbook to keep

Every delegate gets their own copy, with the stories, the tools and space to plan.

The online course for 12 months

An interactive course on The Care Leaders Online, for 12 months after the training.

The recording for 12 months

Live online sessions are recorded, so people can catch up or go back over a part.

A certificate of completion

For each delegate, to keep for their own development record.

Choose how you run it

Two ways to run the course.

6 hours

Face to face

We come to your school for a development day, 10am to 4pm, with time to practise every tool.

  • When One day, 10am to 4pm
  • Group Up to 60 people
  • You provide A screen or projector with an HDMI connection
  • We provide The facilitator, a workbook for every delegate and 12 months of the online course
2 hours

Live online

A 2-hour live session on Teams or Zoom covering the key story, theory and tool from each part. Breakout rooms are used for the practice, so staff across several schools can join.

  • When One 2-hour session
  • Group Up to 200 people
  • You provide A device with a camera, microphone and internet connection for each delegate
  • We provide The facilitator, the online links for delegates, a workbook for every delegate, 12 months of the online course and the recording

What changes

  • Read behaviour as communication and respond in the moment without escalating it.
  • Try one of three tools in the week after the session: profile reframing, de-escalation phrases, or separating the reason from the behaviour.
  • Talk about children in care differently in the staffroom, in meetings and in records.
  • Know when to involve the designated teacher, the designated safeguarding lead, the social worker and the virtual school.
Delivered

Run as a workshop at Liverpool Virtual School’s Rising Futures conference in June 2025, for headteachers, designated teachers and social workers.

Read the case study

Questions commissioners ask

How is the session structured?

Four parts, each built the same way. Story: a moment from a pupil’s school week, such as Tyler walking out of period 1 or Amira hiding in the toilets. Theory: the research that explains it, from the window of tolerance and attachment to stigma and teacher expectations. Action: a tool staff practise in the room, such as de-escalation phrases or profile reframing. Face to face it runs as a 6-hour development day, usually 10am to 4pm, with breaks and time to practise every tool. Live online it is a 2-hour session covering the key story, theory and tool from each part.

What will staff actually take away?

Three tools to use the next day, with handouts: profile reframing, de-escalation phrases, and separating the reason from the behaviour. These are the tools we used at Liverpool Virtual School’s Rising Futures conference.

What do we need to do as a school?

Release the staff team for a development day, usually 10am to 4pm, or for a 2-hour live session online. Anonymised examples of behaviour your staff find hard make the practice more real, but are not essential. Afterwards, ask each member of staff to try one tool in the following week.

How does it fit with our behaviour policy?

It works alongside it. The DfE’s Behaviour in Schools guidance (2024) expects staff to consider underlying factors, to put support in place alongside sanctions, and to notify a pupil’s social worker if they are removed from class. The course shows staff how to do that in the moment.

Is it just for designated teachers?

No. It is for the whole staff team. Designated teachers who want a year-long programme should look at the Designated Leaders Programme. A trust or virtual school can book it for staff from several schools at once, up to 60 people, so staff in different schools share a language.

Who delivers it?

Trainers with lived experience of care and professional experience of children’s services. The course was designed by Luke Rodgers BEM, who grew up in care and has spent his career leading change in children’s services, and it follows our Story, Theory, Action approach.

Talk to us about Tools for Schools

Tell us who it is for and roughly how many people. We will shape it around your service and send you a quote.