Transformation and service designTraining

Middlesbrough Council: giving a town-wide trauma-informed schools programme its voice

PROCLAIM is Middlesbrough Virtual School’s ambition for every school in the town to be attachment aware and trauma informed. We were brought in to give it reach: the communications, the training platform, the films, and a way for young people to shape it.

Client
Middlesbrough Council, Middlesbrough Virtual School
When
2022 to 2024
Who took part
School staff and leaders, council staff, and young people through a dedicated youth forum
Our role
Communications strategy, training platform content, film production, youth forum design, facilitation
Middlesbrough Council: giving a town-wide trauma-informed schools programme its voice
427staff signed up to the training platform by October 2024
128CPD certificates issued
5films produced, for pupils, parents, teachers and council staff
33.6%fewer suspension episodes reported across PROCLAIM schools

The starting point

PROCLAIM (Providing Rich Opportunities to Children who are Looked After In Middlesbrough) is Middlesbrough Virtual School’s programme to make every school in the town attachment aware and trauma informed. The ambition needed reach across schools, families and council staff alike, and a way to bring young people into a programme built for them.

What we did

  1. StrategyA signed-off communications strategyCovering 2023 to 2025, agreed with the Virtual School in January 2024
  2. PlatformTraining content on The Care Leaders OnlineCourses with certificates of completion for CPD rolled out to schools and settings across the town
  3. FilmFive filmsA main promotional film plus shorter films for parents, students, teachers and council staff
  4. Youth voiceA youth forum briefA co-produced forum design with young inspectors, to bring pupil voice into how the programme runs
  5. Development dayA facilitated sessionIn-person, December 2024, delivering the Four Ages Framework to the programme’s leaders

How we worked

Story

Every training session and film opened with real experience of what attachment and trauma mean for a child in care, not an abstract policy framing.

Theory

The evidence behind attachment-aware, trauma-informed practice, translated for teachers and support staff rather than specialists.

Tools

CPD schools and settings could complete in their own time, plus films short enough to use in a staff meeting or send to parents directly.

What changed

427 staff on the platform, 128 certificates.

And a town-wide programme that reported 33.6% fewer suspension episodes in its schools.

427 staff signed up to the training platform and 128 CPD certificates were issued, with course ratings between 4.14 and 4.75 out of 5. Five films were produced and edited: a main promotional film and shorter versions for parents, students, teachers and council staff. PROCLAIM’s own programme data reported 33.6% fewer suspension episodes across PROCLAIM schools compared with non-PROCLAIM schools, and 150.5 fewer days lost to suspension per pupil.

See the work

Open any piece to look through it page by page.

Tool 1

The Four Ages Framework

One young person, four ages. Choose one.

The Four Ages

Actual age

How old they are. The only age that can be measured exactly.

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